Types of Information We Collect
This website provides data fields which may be used to store personal information about you or your borrowers. This information can come directly from you (such as data entered in a user profile or for a borrower), from the Lender for which this website is being maintained, or it may come from outside sources, such as credit reporting agencies. In addition, if you visit our Internet website, we may collect certain information about your Internet usage. Gathering this information helps us to identify our customers and manage our customer relationships. It also assists us in the development of products and services to meet the continuing needs of our customers.
Your Privacy Is Important To Us
Since some of the information we gather is not publicly available, we take great care to ensure that this information is kept safe from unauthorized access. Because Altres Software, LLC respects your privacy, access to your non-public personal information is restricted to those users specifically enabled by the lender or personnel authorized by us to use the information to service your Account or provide services to you or to us. Altres Software, LLC diligently maintains physical, electronic and procedural safeguards to guard your non-public personal information and to assist us in preventing unauthorized access to that information.
Children Under 13
Altres Software, LLC does not knowingly maintain, or provide third-party access to, any personal identifiable information about children under the age of 13.
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All Internet access must be completed using a browser that supports SSL encryption. All communications between you and our website are encrypted by a 128 bit secure link to protect the confidentiality of your data. State of the art monitoring systems and firewalls are used to prevent unauthorized access to our systems.
Users are initially provided with a random password which is required to be changed at the first login and can be changed at any time. Passwords are not generally visible within the website.
The website may automatically log off after a period of inactivity during any session to protect your information.
Only carefully trained professionals and companies who service your account have access to personal information for you or your borrowers.